Open Message to Canada Post: Nov 22, 2024
In light of the recent strike at Canada Post, I feel it necessary to say my piece.
I run a small business that requires I use delivery companies to fulfill my customers delivery needs.
In the last 10 years I've found:
- Canada Post is the most expensive option for anything bigger than an oversized letter.
- Canada Post offers the least amount of support/tracking by price.
- For the first several years of business I paid for insurance. My first need for a claim was such a hassle, I abandoned it. I never purchase insurance any more. I self-insure for my customers.
- Your receiving staff is untrained and inconsistent. I can return to the same location with the same packages and get different prices many many times.
- You aren't honest with your pricing. Your invoices suggest that fuel is a surprise cost of doing business and think you can itemize it as an extra while not including it in your quotes (others don't). It's intentionally misleading and false.
Eye-Opening: I have information on good authority, a discussion about one of your larger sorting facilities.
The stories are fearsome: If it's to be believed, you have nothing less than racially segregated gangs working the floors. Unions reinforcing every minute detail of when and where the employees DON'T have to work. Breaks and holidays, and un-sick sick leave. Abuse of every benefit to the point of poisoning the entire operation. In short, as an employer, Canada Post has NO control of their own operation. I have every reason to believe the information I received was true and not exaggerated.
Certainly if this was privatized, a lot of the staff could walk home to never return, and there would be no change in the quality of service.
So while you strike for your benefits, you're decision is screwing every Canadian small business that doesn't own a warehouse in every city and doesn't own a fleet of private vans. You know, the businesses that are actually Canadian, and employ Canadians, and keep the $$ in Canada.
You willfully and intentionally started your strike in November before Christmas and through Black Friday. Do you have any idea what that means to a small business? Of course you do. That's why you did it.
Merry Christmas. (My wife asked that I change 2 words. These are not the original 2 words.)
You have ensured that I will always use alternatives when available.
Sincerely,
Preston Molloy - Ormkraft